AlayaCare App: 1-Quick Review for Nurses

Posted: March 16, 2023

Recent edit: June 11, 2026

The following info is based on the latest version of the AlayaCare app currently in use at Milestones in Home Care.

(Version 2.72.0 on Android’s Play Store = and the Apple App Store, as of June 2026)

These updates include a change to the view of the nurses schedule on logging in, updated tap dynamics to navigate the Nurses Note, and better navigation tools inside the primary form for shift documentation.

Signing into the app

Enter your email address and password to sign-into the app.

You use your own email address and a private, unique password to login to the AlayaCare system using the app. Milestones does not adjust passwords, and the system will require passwords be changed on a regular basis, every six months or so.

You can sign-in (or aka, login to the app) at any time, even when you’re not immediately scheduled.

Signing-in is NOT the same as Clocking-in, but you must be signed into the app in order to clock-in or clock-out.

Sign-in to see your scheduled shifts, both recent or upcoming, and to complete any notes saved to draft, or to update a patient’s medication administration.

When using the shared Android tablet, provided by Milestones, if you only see a password field, then someone is already logged into the tablet. It could be you, if you’re on a long shift and you’re coming back to update the patients chart. But, if your password doesn’t work, or you are just starting your shift, then the previous nurse did not logout and you must do so for them. Click the Logout button and continue past the warning sign of possible data loss.
(*** Nurses will not be held responsible for another nurse’s data loss if the other nurse did not correctly sign-out from the app.)

Finding your shift

• Once signed into the app, you will be brought to the current week on your schedule, and you will see any assigned shifts for the current day as scheduled.
• Shifts appear in columns, under each date, as blocks. If not blocks appear, then no shift has been assigned for that day. A small blue dot will appear under any date where a shift has been assigned. Tap the day/date to see the shifts for that date.
• Tap/click on any visible shift’s block to enter that shift (you have not clocked in yet, but you will see the details of the shift, including basic patient information).
• To access any other shift, tap the arrows on either side of the week on the far left or right to move to the next or previous weeks on the calendar. Once you see the day of the shift you need to edit or view, you can enter the chart by tapping on that day’s listed shift.

Clocking into your shift

Once you are tapped into your shift, a “CLOCK IN” button appears at the bottom of the screen while a green clock appears in the upper right corner of the app. — Click or tap either button or icon to clock in.
• Nurses should make every attempt to clock-in as soon as they arrive at a patient’s home or meeting location.
• Nurses should not clock-in if they simply want to update a nursing documentation note following their shift.

Finding and Opening the Nurses Note

Tasks for your shift are embedded in the “Care” section of the patient’s app.

Forms, secondary/recurring Vitals & Medications are all part of Care Delivery

Tap/click on Forms, then tap/click on Add a Form to see the list of available forms…

Click on Nurses Note to begin documenting your patient care throughout the shift.

• ~~ Only select Nurses Note ONCE each shift…

Tablets & Android phones: Use the arrow in the upper left corner to step backward through the app.

If you are editing a note, tapping the arrow will exit the Note and prompt you to save the form as a draft. Later it will prompt you to update the changes, after the first save.

~~ Once a note is started, it must be saved to DRAFT or with UPDATES throughout the shift. Failure to SAVE DRAFT & subsequent SAVE UPDATES could cause the note to be lost. If it isn’t saved, it isn’t able to be retrieved.

Regularly exit the nurses note editing & save it to draft; reopening it for more edits during the shift. Continue this cycle of open&edit, then exit&save/update til the end of your shift…

Only click SUBMIT to completely lock your note from further editing, and to route the note to your supervisor when your shift is coming to a close.

Please report all issues and odd behavior of the app to Paul Nocera & Jayson Flock at Milestones. Click here to email Paul and Jayson from your smart device.